Last updated: 10 February 2026
"Staff feel valued with approachable management and strong training, but staffing gets busy at night and activities lack a dedicated coordinator."
Systems for safe medicines management, safeguarding, risk assessments, and incident recording with learning; improvements to medication policy.
Staff said 'it's one of the best places I have ever worked'; positive empowering culture with values developed with staff and people.
There were enough staff to meet people's needs; staff confirmed enough but more at night may be beneficial when unsettled.
Staff development strongly supported with high training compliance including falls and dementia; 14-week induction and monthly supervisions.
Registered manager described as approachable, listens to staff suggestions and implements changes like shift pattern adjustments.
People supported on holidays abroad, cruises, day trips, and community access in line with wishes; additional activities planned from suggestions.
Staffing is enough most days but can get busy and more staff at night would help when residents are unsettled.
Staff told us they were enough staff. One staff member explained more staff at night may be beneficial when the service is unsettled, although all staff confirmed on call support was available at night for these occasions.
Activities include trips and holidays following residents' wishes but no dedicated coordinator or specialist programmes mentioned.
People were able to access the community and took part in meaningful activities. People's wishes and views were considered. Several people had recently been supported to go on holiday abroad.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp