Working at Oakmeadow Community Support Centre
Peelhouse Lane, Widnes, WA8 6TJ
Operated by Halton Borough Council
29 bedsCommunity services - HealthcareResidential homesHomecare agenciesRehabilitation (illness/injury)
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Positive culture with approachable leadership and strong safety practices, but poor staff training and weak management oversight are major concerns."
Safety & Risk
7/10
✓
Safeguarding incidents were rare in the service. Accidents and incidents were responded to appropriately. These were monitored, and the provider was able to demonstrate how they had considered lessons learnt.
Staff Culture
6/10
✓
The registered manager has been in post for a year, staff reported that morale had improved and that she was very approachable.
Staffing Levels
5/10
!
People were supported by appropriate numbers of staff. We observed staff in the care home supporting people in an unhurried calm manner.
Training & Dev
2/10
✕
Staff told us that they had not always received appropriate training to ensure that they were equipped to fulfil their role. Evidence of fire evacuation training for all staff in the care home could not be provided.
Management
4/10
!
Systems in place were not effective in identifying the shortfalls in the service. This was a breach of Regulation 17.
Programmes
5/10
!
The registered manager has employed an activities coordinator and we saw that activities were taking place although this is in the early stages of development.
Points to consider
Staff miss key training like fire safety and end of life care, leaving gaps in skills.
Staff told us that they had not always received appropriate training to ensure that they were equipped to fulfil their role. Evidence of fire evacuation training for all staff in the care home could not be provided.
Management oversight is weak because audits and systems fail to spot problems in records and staff support.
We also identified a breach in regulation relating to governance. Systems in place were not effective in identifying the shortfalls in the service.
Activities programme is new and early stage, so not yet varied or fully timetabled for best times.
The registered manager has employed an activities coordinator and we saw that activities were taking place although this is in the early stages of development. We made a recommendation that the timetable for activities be re-visited.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews