Working at Oakmead
19 Worlds End Lane, Aylesbury, HP22 5SA
Operated by Hightown Housing Association Limited
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Effective leadership and a positive culture where staff feel valued and supported, but limited activities programmes and reliance on agency staff are drawbacks."
Safety & Risk
7/10
✓
Medicines were stored and administered in a safe way by staff who were trained. Staff had received training in how to protect people from abuse.
Staff Culture
8/10
✓
Staff confirmed there was an open and honest culture within the service. Staff felt supported by the senior staff... 'I love it here, I love the managers.'
Staffing Levels
6/10
✓
Staff told us there were sufficient numbers of staff to support people safely. Bank staff and agency staff were used to fill any staff shortages.
Training & Dev
6/10
✓
Records showed staff training was up-to-date. Where staff required additional training because of their role, this was provided. For example, diabetes and epilepsy.
Management
8/10
✓
The registered manager and senior staff provided effective leadership and management. This was valued by the staff and people using the service.
Programmes
4/10
!
People participated in activities both in the service and in the wider community... go bowling... social disco... art and craft workshop.
Points to consider
Staffing levels are sufficient but they use bank and agency staff to cover vacancies.
Recruitment was underway to fill staff vacancy hours. Bank staff and agency staff were used to fill any staff shortages. Where possible these were regular staff to ensure consistency of care was provided.
Only standard training like induction and some specialist areas such as diabetes, no funded qualifications or career development.
New staff attended an induction prior to working in the service. During their induction they started to complete the care certificate. Records showed staff training was up-to-date.
No dedicated activities coordinator or specialist programmes, just basic outings like bowling and arts workshops.
People had a range of activities they could be involved in and staff ensured they got out of the house regularly... go bowling... social disco... art and craft workshop.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews