Last updated: 10 February 2026
"Clear leadership inspires a valued, inclusive team with good training and safety, although inexperienced staff and basic activities hold it back."
Staff raised concerns with regard to safety incidents and reported them internally and externally. The registered manager analysed incidents to identify trends and implement measures to prevent further occurrences.
The registered manager had created an inclusive, family atmosphere at the home. Staff consistently told us they felt they were part of a team where their contribution was valued.
Rotas demonstrated that the identified level of staffing required was always deployed. Staff told us there were always enough staff to respond immediately when people required support.
Staff underwent further training specific to the needs of the people they supported, including autism, learning disability, epilepsy and positive behaviour management. The provider supported staff to obtain further qualifications relevant to their role.
The registered manager provided clear and direct leadership, which inspired staff to provide good quality care. Staff consistently told us they felt they were part of a team where their contribution was valued.
People were supported to complete stimulating activities of their choice, which had a positive impact on their well-being. Staff supported people to attend singing lessons, gardening projects and community outings.
The core staff team is relatively inexperienced even though they get good training and support.
The registered manager was aware that the core staff group was relatively inexperienced but was inspired to harness their enthusiasm.
Activities are varied with a coordinator running things like gardening, singing lessons and outings, but no specialist innovative programmes to make the role stand out.
People were supported to complete stimulating activities of their choice... one person was supported to attend singing lessons. Other people were supported to access education and work opportunities, for example; one person was fully engaged in a gardening project.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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