Working at Oakley House

People risks to their health and safety continued to be well managed. Risks assessments associated with eating and drinking, going out into the community alone, falls, moving and handling and mobility were all in place and had been reviewed appropriately.

Staff enjoyed working at the service and felt they received good support.

Staff were satisfied that there were enough staff to support people with their personal care and to do what they wanted to do. Staff told us that additional staff were provided if needed.

All staff are required to complete a care certificate. It is the expectation of the organisation that all support workers should hold a Level 2 QCF in health & social care or working towards it, and ideally senior support workers should hold a Level 3 QCF in health & social care or working towards achieving one.

There continued to be strong leadership within the service.

One person had recently completed a course in Digital Photography at a local college. These opportunities had provided a platform for the person to meet and interact with other people in the community.