Last updated: 10 February 2026
"Approachable management and supportive staff culture shine through, but training gaps and unsafe bedroom door locks need fixing."
Some of the bedroom door locks were not suitable and could prevent people leaving or being assisted to leave their bedroom in an emergency.
Staff felt the management team were supportive and promoted good practice.
Staffing levels were adequate to provide individual support and good overall levels of care.
some training courses had yet to be planned and undertaken. We recommended improvements to training records.
Everyone we spoke with said the registered manager was accessible and approachable and dealt with any concerns they raised.
There was a programme of activities undertaken by staff, which covered both group and individual one to one events.
Staff miss out on some training courses that have not been planned or done yet.
some training courses had yet to be planned and undertaken. We recommended improvements to training records.
Some bedroom door locks could slow emergency exits for residents and staff.
Some of the bedroom door locks were not suitable and could prevent people leaving or being assisted to leave their bedroom in an emergency.
Staffing is adequate but nothing special, no details on low agency use or team retention.
Staffing levels were adequate to provide individual support and good overall levels of care.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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