Last updated: 9 February 2026
"Good training and supportive staff culture, but poor activities programme and management oversight hold it back."
Per 2019 comprehensive inspection: Effective safeguarding systems and training, risk assessments completed, medicines administered safely; strong IPC measures per 2021 targeted inspection.
Per 2019 comprehensive inspection: Staff told us they felt supported by strong team members, could raise issues with the registered manager and were confident concerns would be listened to.
Per 2019 comprehensive inspection: There were enough staff on duty to support people safely and we saw that they had the skills to meet people's needs.
Per 2019 comprehensive inspection: Staff had received training when they first started working at the home and this was updated each year, plus other training such as for specialised care needs, with supervision.
Per 2019 comprehensive inspection: registered manager had not identified that care plans were not personalised or written in enough detail, and DoLS applications had not been completed.
Per 2019 comprehensive inspection: People described arts and crafts, outings and TV, but staff missed opportunities to spend time with people who spent long periods alone with little to do.
No proper activities programme or coordinator, so the job is mostly routine care with people left alone for long stretches.
staff missed opportunities to spend time with people and they spend long periods alone with little to do. We also found this at our last inspection in March 2017. Per 2019 comprehensive inspection
Manager is there and approachable but missed big oversight issues like not completing mental capacity paperwork.
DoLS applications had not been completed. This meant that the registered manager and staff were not working within the principles of the MCA. Per 2019 comprehensive inspection
Staffing is enough but staff often bunch up writing notes or on breaks, so people get left waiting too much.
staff were often together, writing care notes or taking breaks. This meant that people were frequently left alone for long periods of time. Per 2019 comprehensive inspection
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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