Last updated: 10 February 2026
"Supportive management and high staff morale create a positive culture, but no activities programme makes the role mostly routine personal care."
People received their medicines safely and as prescribed.
Staff told us of the positive management structure in place and a high staff morale and team spirit.
We saw there was enough competent staff on duty. A dependency tool was completed to ensure adequate staffing.
Staff received the training and support to carry out their role effectively.
Care staff told us that they felt that the management team was very supportive especially during the recent months of the pandemic.
No activities, engagement, or creative approaches mentioned at all.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement, or creative approaches mentioned at all.
Only standard training, no specialist courses or funded qualifications.
Staff received the training and support to carry out their role effectively.
Staffing is adequate but managers cover shifts when staff call in sick.
whenever staff called in sick or were unable to attend their shift, the managers made every effort to cover the shifts.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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