Working at Oakleigh Lodge Residential Home

No registered manager in post right now, even though the current manager is hands-on and supportive while registering a new one.

There was no registered manager in post. The manager of the service had recently deregistered with the CQC. However, they remained in day to day charge of the service, and the provider was in the process of registering as the manager.

No activities coordinator or structured programme, just basic stuff like TV, magazines and chats, so the job is mostly routine personal care.

We saw activities were planned individually for people. One person told us, “I like sports, and they are on the telly for me to watch. I’m not bored.” Other people enjoyed magazines and staff made time to sit with people and talk about their interests.

Only standard training like medicines and safeguarding, with supervision and appraisals, but no specialist courses or funded qualifications.

Staff told us they attended training specific to their roles, including medicines management and safeguarding people from abuse. There was a process in place for staff to receive regular supervision.