Last updated: 10 February 2026
"Supportive management and a family-like culture with stable staffing and good teamwork, but basic activities and standard training need improvement."
The service had safeguarding procedures in place and staff had a clear understanding... Risks were assessed and managed safely... Medicines were managed safely.
'It's nice working here. We are like a family here.' 'The teamwork is good, we are close and have been working together for many years.' '[Registered manager] is supportive... very open.'
There were adequate numbers of staff... atmosphere was calm... staff were not rushed... 'There is enough staff and no issues with doing our job. It's a fixed rota...' 'we are close and have been working together for many years.'
Staff completed an induction programme based on the Care Certificate... mandatory training in areas such as safeguarding, medicines, infection control... regular supervision and an appraisal process.
Staff enjoyed working at the home and said they received good support from the registered manager. A staff member told us, '[Registered manager] is happy to learn and hear what we are thinking. She is supportive and tells us of any changes. She is very open.'
People enjoyed various activities such as going out in the community, arts and crafts, music sessions, holidays and holistic exercises.
Only basic activities like arts, crafts, music, outings, and exercises, no dedicated coordinator or special programmes to vary the workday.
People enjoyed various activities such as going out in the community, arts and crafts, music sessions, holidays and holistic exercises.
Only standard mandatory training and induction, no specialist courses or funded qualifications for career growth.
Staff completed an induction programme based on the Care Certificate... training the provider considered mandatory in areas such as safeguarding, medicines, infection control...
Staffing is enough with a fixed rota and calm atmosphere, but no details on low agency use or extra recruitment efforts.
There were adequate numbers of staff... staff were not rushed... 'There is enough staff... fixed rota...'
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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