Working at Oakleigh
Shutterton Lane, Dawlish, EX7 0PD
Operated by BeSmart South West Limited
11 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Approachable managers, rewarding team culture and strong safety practices, although basic training and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
Risks to people's health, safety and welfare were identified and managed well. People received their medicines safely. Records of behavioural incidents were maintained and analysed to learn from the incident.
Staff Culture
8/10
✓
Staff described working at Oakleigh as being 'rewarding' and 'absolutely fantastic'. They told us... 'We're a very good team.' The staff team had recently won the provider's 'Inspirational team of the year' award 2017.
Staffing Levels
7/10
✓
People told us they felt safe living at Oakleigh. They said there were enough staff to care for them and keep them safe. At the time of the inspection there were 10 members of staff on duty in addition to the deputy and registered managers.
Training & Dev
6/10
✓
Staff training included food hygiene, moving and handling, safeguarding adults, infection control, fire awareness, equality and diversity, privacy and dignity and health and safety. Staff were supported through regular individual and group supervision as well as appraisals.
Management
8/10
✓
Staff and people told us the registered manager and the senior staff were open and approachable. People described the registered manager as 'very nice' and 'a great manager'.
Programmes
6/10
✓
People had a wide range of activities... maintained the gardens and allotment areas as well as cared for the animals. The home had goats, chickens, turkeys and geese as well as a cat. There was a well-equipped workshop.
Points to consider
Only standard training like moving and handling and safeguarding, no specialist courses or funded qualifications.
Staff training included food hygiene, moving and handling, safeguarding adults, infection control, fire awareness, equality and diversity, privacy and dignity and health and safety.
Varied activities like gardening, animal care, gym and outings, but no dedicated coordinator or named specialist programmes.
People maintained the gardens and allotment areas as well as cared for the animals... well-equipped workshop and people were encouraged undertake small repair jobs as well as craft activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews