Working at Oaklea
29 Oak Road, Southampton, SO19 9BQ
Operated by In Chorus Limited
5 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel respected and supported by management in a positive culture with innovative programmes, although staffing lacks stability and training is basic."
Safety & Risk
8/10
✓
Managers reviewed incidents online, investigated and shared lessons to be learned from them. Staff had adjusted their routine... which reduced the number of incidents.
Staff Culture
8/10
✓
Staff felt respected, supported and valued by senior staff and management. The provider promoted an open, inclusive culture.
Staffing Levels
6/10
✓
The service had enough staff to support people safely and according to their needs and preferences. We saw staff were able to support people in a calm, professional manner
Training & Dev
6/10
✓
Staff had training on how to recognise and report abuse and they knew how to apply it. Staff had the necessary training and competency checks.
Management
8/10
✓
Staff felt respected, supported and valued by senior staff and management. This supported a positive and improvement-driven culture.
Programmes
7/10
✓
Per 2018 comprehensive inspection: Arrangements for social activities... were innovative... including horse riding, power boating and swimming. Staff supported people to work in the community and attend college.
Points to consider
Staff numbers are enough for safe and calm care, but no word on stable teams or minimal agency use.
The service had enough staff to support people safely and according to their needs and preferences. We saw staff were able to support people in a calm, professional manner
Training covers basics like abuse awareness and medication skills, but nothing on specialist courses or career growth.
Staff had training on how to recognise and report abuse and they knew how to apply it. Staff had the necessary training and competency checks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews