Last updated: 10 February 2026
"Staff feel respected and supported by management in a positive culture with innovative programmes, although staffing lacks stability and training is basic."
Managers reviewed incidents online, investigated and shared lessons to be learned from them. Staff had adjusted their routine... which reduced the number of incidents.
Staff felt respected, supported and valued by senior staff and management. The provider promoted an open, inclusive culture.
The service had enough staff to support people safely and according to their needs and preferences. We saw staff were able to support people in a calm, professional manner
Staff had training on how to recognise and report abuse and they knew how to apply it. Staff had the necessary training and competency checks.
Staff felt respected, supported and valued by senior staff and management. This supported a positive and improvement-driven culture.
Per 2018 comprehensive inspection: Arrangements for social activities... were innovative... including horse riding, power boating and swimming. Staff supported people to work in the community and attend college.
Staff numbers are enough for safe and calm care, but no word on stable teams or minimal agency use.
The service had enough staff to support people safely and according to their needs and preferences. We saw staff were able to support people in a calm, professional manner
Training covers basics like abuse awareness and medication skills, but nothing on specialist courses or career growth.
Staff had training on how to recognise and report abuse and they knew how to apply it. Staff had the necessary training and competency checks.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp