Working at Oaklawn

People were safe and protected from avoidable harm... Risks to people's health and safety were identified and action taken... medicines managed in a safe way.

There was a real family atmosphere at the home with people and staff enjoying each other's company... open culture where staff were encouraged to speak up.

There were enough staff to meet the needs of the people who lived here... provider did not use agency staff... staff had time to spend to talk and play games with people.

The registered manager led by example as he was actively and personally involved in all aspects of the care delivered and regularly worked alongside staff.