Last updated: 10 February 2026
"Staff feel supported by the manager with good training and teamwork, but busy staffing and no activities coordinator hold it back."
Management of medicines were safe. However, we did speak to the deputy manager to ensure all creams were labelled. This was actioned the same day.
Staff said they felt mostly supported by the registered manager... 'we do work as a team.'
Staffing levels were safe, however staff told us they were extremely busy and felt more staff would benefit the home.
Staff spoke positively about the range of training opportunities available to them.
Staff said they felt mostly supported by the registered manager. One person said, 'I feel very supported.' Another staff member said, 'I don't always feel supported, but we do work as a team.'
At the time of inspection there was no activity coordinator in the service. The registered manager had sourced external people to come to the service as well as support from care staff.
Staff are often very busy and say more help is needed during busy times.
staff told us they were extremely busy and felt more staff would benefit the home.
No activities coordinator means the role is mostly routine personal care with basic games.
At the time of inspection there was no activity coordinator in the service.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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