Last updated: 9 February 2026
"Supportive management and a happy staff team deliver innovative personalised activities with strong safety and good staffing levels."
People were protected from the risks of abuse. Risks were identified and managed effectively... Medicines were handled correctly and safely. Systems were in place to ensure details of any accidents or incidents were recorded.
People benefitted from a staff team that were happy in their work. Staff enjoyed working at the service and thought the service was managed well. They felt supported by the management.
We saw staff had time to support people, always going at the pace dictated by the people living at the service. Staff were always available when people needed them.
All mandatory training was up to date... Specific training such as but not limited to autism awareness and dementia has been utilised... Staff had supervision meetings six times a year.
Staff said 'The service is well-run. [The registered manager] listens and wants staff to make suggestions' and 'We have a very supportive manager. We work as a team.'
People received extremely personalised care with staff demonstrating innovative and 'lateral' thinking... The service was working towards gaining their National Autistic Society (NAS) Accreditation... multiple examples of independence gains like travel training and job as quality checker.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp