Working at Oaklands Nursing Home

Safety risks like hot radiators that could scald people, fire doors not closing properly, and gaps in recording creams mean people aren't protected well enough.

We found radiators... which were very hot to the touch and could have potentially scalded people... A fire door on the ground floor and a fire door in the laundry did not close fully... inconsistency in the recording of prescribed creams

Management oversight is weak and misses risks like faulty fire alarms and hot radiators until inspectors point them out.

Management systems had not ensured potential risks of scalding from hot radiators were assessed... the testing of the fire alarm was not happening in sequential order... the list of break glass points was inaccurate

Staffing is adequate but uses some agency workers, so teams aren't fully stable.

Some staff were employed via an agency... One relative told us they had seen changes in the staff team