Last updated: 10 February 2026
"Positive staff culture and good activities with stable staffing, but no registered manager and poor medicines management are key concerns."
Medicines were not always managed safely... 4 people did not have some of their medicines in stock... This was a breach of regulation 12 (2)(g)
Staff spoke of positive changes in the service under the new manager... 'The manager has just started... she listens to us and, we are getting more communication'
Staff duty rotas showed the service was staffed above required levels... last minute sickness can impact staffing levels and result in agency use.
Compliance levels varied across the different courses, with some areas demonstrating high compliance levels over 80% and other areas had approximately 60%.
At the time of our inspection there was not a registered manager in post.
Evidence was provided to show the service is offering a broad range of activities, both inside the service and within the local community.
No permanent manager in place yet, so leadership oversight is limited.
At the time of our inspection there was not a registered manager in post.
Medication not always managed safely, with some medicines missing and poor records.
Medicines were not always managed safely. Medicines were not always available to be given. 4 people did not have some of their medicines in stock.
Training not up to date for all staff in key areas.
Compliance levels varied across the different courses... other areas had approximately 60%.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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