Working at Oaklands
59b Leeming Lane, Northallerton, DL7 9RR
Operated by Action for Care Limited
8 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"A motivated team, strong safety and good management with sufficient staffing, although no dedicated activities coordinator limits programme variety."
Safety & Risk
8/10
✓
Per 2019: Systems and processes were in place to ensure any safeguarding concerns were appropriately recorded. Risk assessments guided staff. Per 2022: Assured on all infection prevention and control measures including PPE, testing, and vaccination.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: 'We have a really good team here. We all want the best possible lives for people...' Staff were motivated to achieve the very best outcomes. Per 2022: Staff were passionate about caring for their residents.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: There was enough staff on duty to provide the support people needed. Staffing levels were adjusted to accommodate activities and outings. 'There is always plenty of staff around.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received extensive training and had support from management to ensure they had the required skills. Management encouraged staff to continuously develop their skills.
Management
7/10
✓
Per 2019 comprehensive inspection: People and staff spoke positively of the management team. The service was well-run by an experienced registered manager.
Programmes
6/10
✓
Per 2019: Activities and outings into the community were led by people. Staff were creative... trips to zoo, holidays. Per 2022: music nights, Mexican-themed party, beach-themed party, fireworks display.
Points to consider
No dedicated activities coordinator or specialist programmes like pet therapy, so the role relies on staff creativity for variety beyond routine care.
Activities described as staff-led: outings, zoo trips, holidays, themed parties, music nights, fireworks (2019 and 2022 reports); no coordinator or named specialist approaches mentioned.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews