Working at Oaklands Manor Nursing Home
Ox Close, Saltburn-by-the-sea, TS12 1NR
Operated by Oaklands Manor Care Home Ltd
72 bedsNursing homes
Workplace Score
3.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.3/10
Key Finding
"Improving staff morale and engaging activities for residents, but no registered manager, gaps in key training and unsafe medicines management hold it back."
Safety & Risk
2/10
✕
Medicines were not managed safely. The amount of medicines available did not always match the records of doses administered. People were not always safeguarded from abuse. Staff had not always identified or reported concerns with people's care.
Staff Culture
5/10
!
Staff reported that morale was improving and that they could see improvements taking place. One member of staff said, 'Everyone is working together to get things right.'
Staffing Levels
4/10
!
Staffing at the service had recently been disrupted by a number of staff leaving, but the provider was working to resolve this. New staff were being recruited, and agency staff were used to try and ensure shifts were covered.
Training & Dev
2/10
✕
Staff had not always received training deemed important to their roles. This included training in fire evacuation, behaviours that can challenge and nutrition. The provider had an infection prevention and control (IPC) policy, but almost half of staff had no IPC training recorded.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager joined the service in November 2022, just before our inspection.
Programmes
4/10
!
Staff supported people to engage in activities they enjoyed. During the inspection we saw people engaged in activities such as board games, a cinema session and colouring therapy. One person told us, 'We have a laugh with the staff. There's enough going on, yes, Bingo, Tombola, puzzles - we join in.'
Points to consider
No permanent manager in post, so leadership feels unstable.
At the time of our inspection there was not a registered manager in post.
Staff missing training on key topics like fire safety, challenging behaviour, nutrition, and infection control.
Staff had not always received training deemed important to their roles. This included training in fire evacuation, behaviours that can challenge and nutrition. The provider had an infection prevention and control (IPC) policy, but almost half of staff had no IPC training recorded.
Medication records do not always match what is given, and some safety risks like infections and falls are not well managed.
Medicines were not managed safely. The amount of medicines available did not always match the records of doses administered. Risks to people were not always effectively assessed or addressed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews