Last updated: 9 February 2026
"Strong safety practices and supportive management with good training, but staffing gets busy during sickness with some agency use and basic activities."
2020 IPC inspection: assured on all measures including dedicated IPC lead, outbreak folder/guidance, sanitisation equipment; per 2017: good safeguarding training, risk assessments, medicines management.
Per 2017: staff survey showed they felt supported by management; staff said 'very supportive management team... manager listens to our ideas'
Per 2017: 'Staffing levels were sufficient... Generally people felt there were enough staff... but if staff are sick, it can be busy... We use agency from time to time'
Per 2017: staff completed Care Certificate and NVQs; mandatory training refreshed annually, specialist training (dementia, diabetes) every two years; supervisions every six months.
Per 2017 comprehensive inspection: people, staff and relatives spoke highly of the registered manager; chief executive visited daily; open door policy and staff felt supported.
Per 2017: 'A range of activities was on offer... Trips out... Glenn Miller band, garden centre... reminisce with music and pictures... hatching chicks'
Staffing is adequate but gets busy when staff are sick and they use agency workers sometimes.
Per 2017: 'If staff are sick, it can be busy... We use agency from time to time, but staff have the first refusal of extra shifts'
Activities include basic outings, music events and animal visits but no dedicated coordinator or specialist programmes.
Per 2017: 'A range of activities was on offer if people chose to participate... outings into the community... Glenn Miller band... reminisce... hatching chicks'
AI Generated
Last inspected: August 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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