Working at Oaklands Care Home
216 Stakes Hill Road, Waterlooville, PO7 5UJ
Operated by Oaklands Residential Care Limited
31 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Long-serving staff and an open culture where staff feel valued, but medicines storage temperatures exceeded safe levels many times."
Safety & Risk
6/10
✓
Although the temperature of the medicines storage area was monitored, records showed the temperature was recorded as over 25 degrees Celsius on 29 occasions since January 2025. The provider had addressed our feedback.
Staff Culture
8/10
✓
Staff told us there was an open culture and they felt valued and respected. They spoke positively about the management team and told us they felt valued and listened to.
Staffing Levels
7/10
✓
People were supported by a consistent staff team, who had worked at the service for long periods of time and knew them very well. At the time of the inspection, we were told no agency staff were used.
Training & Dev
6/10
✓
Staff received effective training, support, supervision and development. One staff member said, “Supervisions are around ten times a year, they come around so quickly. They do appraisals as well.”
Management
7/10
✓
The registered manager was visible. People and their relatives knew who the registered manager was and spoke highly of her. Staff spoke highly of the registered manager and the management team as a whole.
Programmes
6/10
✓
There was an activities programme in place, supported by internal and external activities. On both days of the inspection, we observed a variety of activities that people were encouraged to take part in.
Points to consider
Medication room temperature went over safe levels many times and checks did not spot it, though they fixed it right away.
records showed the temperature was recorded as over 25 degrees Celsius on 29 occasions since January 2025. The temperature monitoring chart informed staff to “consider using a fan or air-cooling unit” if the temperature exceeded 25 degrees; however, staff had not documented any action taken
Only standard training and supervisions, no specialist courses or funded qualifications mentioned.
Staff received effective training, support, supervision and development. Supervisions are around ten times a year
Activities are regular but basic like games, music and dancing, no specialist programmes or coordinator named.
People told us they had access to various ways of spending their time such as playing games, talking to staff, reading, and singing and dancing. Outside entertainers also visited the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews