Last updated: 10 February 2026
"Supportive management, positive culture, good training and strong safety, although staffing faced COVID pressures and activities lack specialist programmes."
2022: Good IPC observed, staff up to date on IPC training, comprehensive COVID risk assessment; Per 2017: Safe medicines, thorough recruitment, risk assessments, incident monitoring.
Per 2017: 'Positive, open and inclusive culture'; staff felt valued, supported, shared values of honesty and respect, 'I'd be happy for a relative to live here'.
Per 2017: 'Improved staffing levels were sufficient... enough staff to meet needs, call bells answered timely'; 2022: measures to mitigate COVID-19 related staff pressures.
Per 2017: Staff up to date on essential and specialist training e.g. diabetes, dementia; detailed induction, regular supervision, annual appraisals.
Per 2017: Staff said the registered manager was 'approachable and very supportive', 'her door is always open', felt valued and confident in roles.
Per 2017: Two activities coordinators ran varied programme: gardening in raised beds, animal visits (snake), sensory aids, scrapbooks, fundraising for sensory room.
Staffing is adequate with enough people to meet needs, but COVID caused staff pressures that needed special measures to manage.
2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2017: enough staff to meet their needs.
Activities include gardening, animal visits and sensory items run by coordinators, but no specialist programmes or innovative tech to make the role more exciting.
Per 2017: activities co-ordinators... raised beds... held a snake... sensory aids visual, musical and smells.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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