Working at Oaklands Care Home
26 Severn Road, Weston Super Mare, BS23 1DP
Operated by Friend4Friend Limited
10 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Open-door leadership, family atmosphere and stable staffing, although training and activities lack specialists."
Safety & Risk
8/10
✓
Staff received safeguarding training relevant to their roles. Staff we spoke with were confident that people were safe and protected from the risk of abuse. The registered manager monitored accidents and incidents as a way of identifying trends.
Staff Culture
8/10
✓
Comments from staff included, 'Yes - we've got a really good team - lots of different characters - when I first came here I was really impressed by how they capitalised on strengths - we all know each other really well.' One healthcare professional said 'there's a family atmosphere'
Staffing Levels
7/10
✓
There were sufficient numbers of trained staff to meet the needs of people and this was confirmed by staff. Comments from staff included, 'There's always good structure, staffing is always really good.' A healthcare professional noted 'There's not a huge turnover of staff'
Training & Dev
6/10
✓
Staff received training relevant to their roles, this included safeguarding training, first aid and mental health training. Staff were supported through regular supervision and appraisals.
Management
8/10
✓
The registered manager operated an open-door policy and was available to speak with people, staff and others when required. One staff member said, 'Can speak to [registered manager's name] - their door is always open to everyone.'
Programmes
6/10
✓
People were supported to access activities that were meaningful to them. For example, horse-riding. Activities were provided for people in the home; we observed people making cakes with staff during our inspection. The provider offered people the opportunity to attend the local theatre.
Points to consider
Only standard training like safeguarding, first aid and mental health, no specialist courses or funded qualifications.
Staff received training relevant to their roles, this included safeguarding training, first aid and mental health training.
Regular activities like baking, outings and films, but no dedicated activities coordinator or specialist programmes.
Activities were provided for people in the home; we observed people making cakes with staff during our inspection. One staff member... said, 'We have a roast dinner - we watch films, have popcorn and drinks.'
Staffing is sufficient with good structure and low turnover, but no evidence of proactive recruitment or unhurried personalised care.
There were sufficient numbers of trained staff to meet the needs of people... 'There's always good structure, staffing is always really good.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews