Last updated: 9 February 2026
"Supportive managers, a brilliant team culture like a family, robust safety and effective training."
2021 targeted inspection: Robust IPC with hourly cleaning of touch points, staff IPC/PPE training and monitoring, up-to-date policy; per 2017: monthly falls analysis, strong safeguarding.
Per 2017 comprehensive inspection: Staff described 'brilliant team like a little family'; 'morale is good'; 'enjoyed working'; praised by staff, people, relatives and professionals.
Per 2017 comprehensive inspection: 'There were enough staff to meet people's needs'; dependency tool used, levels met consistently, absences covered by existing staff who knew people well.
Per 2017 comprehensive inspection: Regular training including e-learning at 100% pass, dementia specialist nurse input, funded vocational qualifications, 3-monthly supervisions.
Per 2017 comprehensive inspection: Staff said 'The managers are really, really supportive'; 'always available'; responsive to inspection findings with immediate improvements.
Per 2017 comprehensive inspection: Activity coordinator provided bingo, quizzes, community trips, one-to-one reminiscence; school visits and local supermarket partnerships.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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