Last updated: 9 February 2026
"Staff feel supported by accessible management and enjoy a brilliant team culture, but limited activities without a dedicated coordinator and some agency staff hold it back."
Medicines were managed safely. Risks... managed satisfactorily. Staff had been trained... to recognise the signs of potential abuse.
'The manager actually listens... It's one of the nicest places to work. The staff are absolutely brilliant and they work as a team'.
Staffing levels were within safe limits... We do use agency to some degree.
Staff completed a range of training considered essential for their role and received regular supervisions with an annual appraisal.
Staff felt supported by management who were readily accessible.
A range of activities was on offer... quizzes, bingo, games, arts and craft, occasional trips.
No full-time activities person, so mostly routine care with quizzes, games and occasional trips.
The home did not have a dedicated activities co-ordinator, but was in the process of drafting a job description and had plans to recruit to this new post.
Some agency workers cover shifts now and then.
We do use agency to some degree, but this is not our preferred situation.
Only standard training like moving people and dementia basics, plus supervisions, no specialist courses or career development.
Staff completed a range of training considered essential to the role... New staff completed an induction programme... and studied for the Care Certificate.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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