Last updated: 9 February 2026
"Staff feel valued and supported with good training and enough staff, but no permanent manager in place yet."
People were kept safe from the risk of abuse. Staff had a good understanding of their roles and responsibilities in relation to safeguarding. Risks associated with people's care were well managed.
Staff felt valued and supported and were confident that people received good care. One member of staff told us, 'The good thing with [manager] is that everyone respects her very well, she is very supportive.'
There were enough staff deployed to support people safely... the need to use agency staff had decreased recently.
Staff received all the training they required to meet the needs of people they supported. Regular supervisions gave staff the opportunity to discuss training and practice.
At the time of our inspection there was not a registered manager in post. However, the manager was in the process of registering with CQC.
People had access to a range of activities. One relative told us, 'There is always something going on, the staff will organise singing, games, crafts and pizza making.'
No permanent manager in place yet.
At the time of our inspection there was not a registered manager in post. However, the manager was in the process of registering with CQC.
Only basic activities like singing, games, crafts, and pizza making, so the role is mostly routine personal care.
There is always something going on, the staff will organise singing, games, crafts and pizza making.
Some lapses in best practice for handling medicines.
We observed that best practice was not always followed when medicines were administered. This included a thickener for liquids being left out where people could access it.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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