Last updated: 10 February 2026
"Staff feel like family with a supportive manager and good training, but no structured activities programme and uncertain staff stability hold it back."
Accidents and incidents had been documented, with action taken to prevent a reoccurrence. Staff had received training in safeguarding... However, some skin integrity assessments and risk management plans were not consistently recorded.
Staff also spoke positively about the service and said they enjoyed working there. Comments included, 'I love it here it's a family unit. manager is amazing, supportive, any concerns I can call her.'
There were enough staff in the home to support people. One member of staff said, 'Yes there is enough staff to support people here.'
Per 2019 comprehensive inspection: Staff were well-trained in a range of subjects. A staff member told us, 'I'm proud to have achieved so much training.' Staff were well-supported through regular supervision and annual appraisals.
Staff, people and relatives spoke overwhelmingly positively about the registered manager and the support they provided. The registered manager was reported to be open, honest, caring and approachable.
Per 2019 comprehensive inspection: People were supported to take part in activities that are socially and culturally relevant to them.
No structured activities programme or coordinator, so the role is mostly routine personal care like washing and dressing.
No specific activities coordinator, programmes or creative approaches described in either report.
Enough staff to cover shifts and respond to call bells, but no info on low agency use or stable long-serving teams.
There were enough staff in the home to support people.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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