Working at Oakfield Croft

People received their medicines as prescribed... All accidents and incidents were recorded electronically and reviewed... Staff completed regular safeguarding training. Some gaps in cream records and variable detail in PRN guidelines noted, with manager taking action.

The staff we spoke with were positive about working at Oakfield Croft and felt well supported by the team leaders, nurses, registered and deputy managers. Staff told us they were well supported by the management team and their colleagues.

There were enough staff on duty to meet people's needs. Feedback from relatives and staff was positive about the staffing levels at the home. The registered manager said the home was fully recruited for the two floors that were open.

Staff completed a two-week induction... mandatory training and shadow shifts... Annual refresher training was completed. The provider supported staff members to enrol on a variety of courses to develop their skills and progress their career... regular supervision meetings.

Staff felt well supported by the registered and deputy managers, who they said were approachable. Staff told us they could raise any concerns with the management team and felt they would be acted upon and listened to.

A life-style co-ordinator organised a weekly timetable of activities for people to engage in. One to one time was also planned... The home had a range of purpose-built facilities, including a bar / cinema room, café and accessible gardens. Regular celebrations were organised.