Working at Oake Meadows Care Home

Staffing is adequate but nothing special, and there was a delay in responding to someone calling for help.

In one instance we found a person was not receiving care in accordance with their needs and wishes. One person was calling out for assistance and staff did not attend to them until one of the inspectors intervened.

Only standard induction, refresher training, and basic qualifications on offer, no specialist training mentioned.

Staff told us they received induction training when they began work at the home. They also said there was ongoing and refresher training available. Staff had opportunities to... undertake vocational qualifications.

Activities run on a weekly plan by workers but mostly basic group stuff like singing, dancing, exercise, and parties, no specialist or innovative approaches.

There was a weekly activity plan to enable people to choose what they wanted to join. In the area which cared for people living with dementia, activity staff provided ad hoc social stimulation to people. This included, singing, dancing and gentle exercise.