Last updated: 9 February 2026
"Effective management, supportive culture and safe medicines management, although staff cover extra shifts due to sickness and activities are basic."
People received their medicines safely, and there were good quality monitoring systems in place; registered manager had processes in place to learn from events
Staff told us they felt supported by the management team, they received regular supervision; one staff member said '(It's a) happy place to work'
People were supported by adequate numbers of staff who had been recruited safely; staff told us due to sickness they needed to work to cover extra shifts, but they made sure people were safe
Staff had been supported with training and information on individual's health needs and had completed appropriate training; review of the staff training matrix satisfied us they had training for their roles
The registered manager had been in post approximately 10 months, during this time they had worked with the provider to improve the care, environment and quality monitoring processes; relatives said 'management is very good. They are always there and available'
there was a clear activities program in place to reduce people's feelings of boredom or isolation
Staff have to cover extra shifts because of sickness, so workloads can feel busy at times
Staff told us due to sickness they needed to work to cover extra shifts, but they made sure people were safe
Only a standard activities programme mentioned with no details on variety or coordinator
there was a clear activities program in place to reduce people's feelings of boredom or isolation
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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