Working at Oakdale
123 Kiln Road, Benfleet, SS7 1TG
Operated by Oakdale Care Home Ltd
27 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by management with strong training, positive culture and innovative activities, although staffing is adequate without details on retention."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured provider was preventing infections, using PPE effectively, accessing testing, managing outbreaks; per 2020: safe medicines, robust risk assessments, learning from incidents.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: Staff told us 'There is plenty of support and we all work well together as a team'; positive and welcoming culture praised by people, relatives and professionals.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: There were enough staff to meet people's needs; people said staff were available when they wanted support.
Training & Dev
8/10
✓
Per 2020 comprehensive inspection: Staff received specialist training such as blood glucose monitoring and 'train the trainer' for moving and handling; regular supervisions monitored by manager.
Management
8/10
✓
Per 2020 comprehensive inspection: Staff felt very supported in their roles and were encouraged to learn and develop new skills; relatives said '[registered manager] is very available, and always giving their time'.
Programmes
8/10
✓
Per 2020 comprehensive inspection: 'Wish Tree' fulfilled wishes like opera outings and cat shows; activity co-ordinators networked for ideas; intergenerational links with schools and nursery.
Points to consider
Staffing levels are enough to meet needs but nothing special, with no info on staff staying long-term or low agency use.
Per 2020 comprehensive inspection: There were enough staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews