Working at Oakdale
Kingsmill Road, Poole, BH17 8RQ
Operated by Welford Healthcare South Ltd
84 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel like a big family with a brilliant dedicated manager, but basic training, simple activities and medication stock issues need attention."
Safety & Risk
6/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events.
Staff Culture
8/10
✓
“The staff are good, and we know each other, we are a very big family.” A member of staff told us, “I am proud to work at Oakdale, it’s a very rewarding job.” Staff told us they were supported by their colleagues and the senior team.
Staffing Levels
6/10
✓
The service made sure there were enough qualified, skilled and experienced staff... People told us staff were there when they needed them. “Staff are magic here, they work their way around anything... they come straight away even at 3am.”
Training & Dev
5/10
!
A blended training programme meant staff had the necessary skills and knowledge to provide care.
Management
7/10
✓
We received positive feedback about the management of the service. Some comments were: “The registered manager is brilliant”, “The registered manager is dedicated, everyone agrees they are firm but fair and you are in safe hands with them as the manager.”
Programmes
5/10
!
People had access to a wide range of activities. Activities were planned and included one to one, group sessions, trips out and external entertainers.
Points to consider
Staff get basic training to do the job, but no specialist courses or funded qualifications to help them grow.
A blended training programme meant staff had the necessary skills and knowledge to provide care.
Activities are basic like group sessions, trips out and entertainers, no dedicated coordinator or special programmes to vary the day.
Activities were planned and included one to one, group sessions, trips out and external entertainers.
Some medication stock issues and consent paperwork gaps needed fixing right during the inspection.
During the inspection improvements were made to the process for ensuring stock levels were correct... some documentation was not always in place as required, the registered manager addressed this during the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews