Working at Oakcroft
8 Winston Rise, Four Marks, GU34 5HW
Operated by Voyage 1 Limited
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"The manager fosters an open positive culture where staff feel valued and safety is strong, although occasional agency staffing and no activities coordinator are drawbacks."
Safety & Risk
8/10
✓
Staff had received training in safeguarding adults and knew how to identify and report abuse. There were enough staff to keep people safe. People's medicines were stored, administered, and disposed of safely.
Staff Culture
7/10
✓
Staff were encouraged to contribute to the development of the service through meetings and surveys. Staff told us they felt valued and listened to. One staff member told us, 'The registered manager is very open to ideas and conversation.'
Staffing Levels
6/10
✓
People, their relatives and staff felt there were enough staff... One person's relative said, '[Person's name] has the correct support. Sometimes the home needs to use agency staff, which isn't ideal.'
Training & Dev
7/10
✓
Staff had also attended training specific to people's needs, for example, understanding autism and awareness of mental health, dementia and learning disabilities, dysphagia, and oral health. Staff had received supervision 3 monthly in line with the providers policy.
Management
8/10
✓
The registered manager told us they ensure there is a positive culture in the home by working alongside staff, role modelling and having an open culture within the team. Staff told us, 'The registered manager is very open to ideas and conversation. She is a good manager, always willing to listen.'
Programmes
6/10
✓
A staff member told us about activities people do... 'arts and crafts, feeding the chickens, playing basketball or sticky darts in the garden, using the projector in the sensory room, listening to music and watching TV.' We go to crocodile world, zoo's, museums...
Points to consider
Enough staff to meet needs but they sometimes use agency workers, which relatives say isn't ideal.
Sometimes the home needs to use agency staff, which isn't ideal. Some agency staff have worked there for a while now, so that is better.
Varied activities like outings to the zoo and arts and crafts but no dedicated coordinator or specialist therapy programmes.
People were provided with a range of activities, both within their home and externally... arts and crafts, feeding the chickens... zoo's, museums... No mention of activities coordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews