Last updated: 10 February 2026
"Strong leadership from respected managers and a family-like team culture, although staff retention is unclear and training lacks specialist courses."
Staff told us they received training in safeguarding adults as part of their induction. Staff were familiar with the provider's safeguarding policies and procedures.
One staff member told us, 'It's not like being at work; it is like a family here. We work as a team and get things done.' Another staff member told us, 'The teamwork is wonderful.'
Staffing levels were in line with individuals needs and chosen activities.
Records clearly showed that staff received formal supervision, appraisal and regular training.
The service manager was knowledgeable, very experienced and well respected by people and staff. Staff also spoke highly of their individual line managers and the support they received from the registered manager.
People were supported to connect with other people using the U&I Care Limited services... attended events at community activities, social clubs and discos. One person living in the home was part of a local sports team.
Staff numbers match what people need but no info on staff staying long-term or using temps to cover shifts.
Staffing levels were in line with individuals needs and chosen activities.
Regular training and check-ins but no specialist courses or paid-for qualifications.
Records clearly showed that staff received formal supervision, appraisal and regular training.
Varied outings and clubs but no special named programmes or activities coordinator.
People were supported to connect with other people... attended events at community activities, social clubs and discos.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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