Working at Oak View

People were protected from the risks of harm... There were safe procedures to ensure people received their medicines as prescribed. A detailed medicine's audit was carried out monthly.

There was a very positive culture at Oak View. Staff felt supported by the registered manager.

There were enough staff to meet people's needs safely. There were four staff vacancies... covered through bank staff and regular agency workers.

Specialist training was also provided on subjects such as epilepsy, emergency medicines, dysphagia and catheter care. Staff attended regular supervision meetings.

Activities inhouse included, pamper sessions, use of foot spa, baking, karaoke and weekly aromatherapy. Staff told us a lot of time was spent in the garden... Vegetables and flowers were grown.