Last updated: 10 February 2026
"Supportive management, strong team culture where staff feel valued and proud, robust safety measures and enough unrushed staff."
People were protected from abuse and the risk of harm. Staff understood their responsibilities for keeping people safe and reporting any concerns. Robust systems were in place for checking medication was safely managed. Significant untoward incidents were recorded and a system was in place for auditing such incidents.
Staff enjoyed working at the home and took pride in supporting people with their everyday lives and to regain skills. Staff said they felt part of the wider team. Staff told us they felt confident to raise issues and queries with senior staff.
There were enough safely recruited staff working at the home to meet people's assessed needs. We observed staff to be unrushed and have time to spend with people meeting their social as well as care needs.
Training was clearly planned and delivered to meet the needs of people living at the home. Training was provided to staff in specialised areas relating to the people who lived at the home. Training was monitored by the registered manager.
The service had a registered manager who was knowledgeable about the service and knew people who lived there well. Staff and people living there knew the registered manager well and told us they and the rest of the management team were supportive and approachable.
People had busy days and needed rest time as part of their recovery. People were supported with leisure activities including going out to local places, spending time in the garden or playing board games. Staff supported people to look at a range of technology that could aid their independence.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp