Working at Oak Vale Gardens

There were enough safely recruited staff working at the home to meet people's assessed needs. We observed staff to be unrushed and have time to spend with people meeting their social as well as care needs.

Training was clearly planned and delivered to meet the needs of people living at the home. Training was provided to staff in specialised areas relating to the people who lived at the home. Training was monitored by the registered manager.

The service had a registered manager who was knowledgeable about the service and knew people who lived there well. Staff and people living there knew the registered manager well and told us they and the rest of the management team were supportive and approachable.

People had busy days and needed rest time as part of their recovery. People were supported with leisure activities including going out to local places, spending time in the garden or playing board games. Staff supported people to look at a range of technology that could aid their independence.