Working at Oak Tree House Residential Care Home
Oak Tree House, Oak Tree Estate, Hull, HU12 8UX
Operated by Bethel Healthcare (Hull) Limited
20 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Visible leadership, strong safety practices and an open culture impress, but staff stability and basic activities hold it back."
Safety & Risk
8/10
✓
The provider analysed accidents and incidents to identify any patterns or trends in order to support improvement of care. The registered manager was transparent in reporting any issues or concerns to the local authority's safeguarding team.
Staff Culture
7/10
✓
The provider and registered manager fostered an open and inclusive culture. The focus was on delivering high standards of person-centred care. Staff understood the provider's values and put them into practice.
Staffing Levels
6/10
✓
Appropriate staffing levels were in place to meet the needs of people in the service. The registered manager had robust oversight of staff rotas which showed planned staffing levels were being achieved.
Training & Dev
6/10
✓
Regular supervisions and annual appraisals, alongside observations and competency checks helped management monitor and make sure staff had the skills and experience necessary to provide effective care.
Management
7/10
✓
The registered manager had a high level of visibility within the service. They had developed good relationships with people using the service and prioritised ensuring people were comfortable.
Programmes
6/10
✓
The provider employed an activities coordinator and had a comprehensive activity plan in place.
Points to consider
Staff numbers meet basic needs, but no details on team stability or agency worker use.
Appropriate staffing levels were in place to meet the needs of people in the service.
Training covers the basics with supervisions and checks, but no specialist courses or funded qualifications.
The provider ensured staff were suitably inducted, trained and supported to perform their roles.
There is an activities coordinator and plan, but no standout creative programmes or variety mentioned.
The provider employed an activities coordinator and had a comprehensive activity plan in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews