Working at Oak Springs Care Home
37 Church Road, Liverpool, L15 9ED
Operated by Sandstone Care Liverpool LTD
74 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Capable leadership, strong safety and a caring culture, although busy staffing causes waits and training is only basic."
Safety & Risk
8/10
✓
The provider has established processes in place to protect people... a strong approach to safety and a focus on openness and transparency. Safeguarding concerns were investigated promptly... Processes were in place to ensure medicines were managed safely."
Staff Culture
6/10
✓
People were consistently positive about the caring attitude of staff and enjoyed positive relationships with them. Comments included, "The girls are very kind to us", "The staff are nice and they will laugh with you" and "I like the girls, they are very jolly and kind."
Staffing Levels
5/10
!
We received mixed feedback from people in relation to staffing levels. Whilst people told us staff met their needs, some people told us staff were often busy which meant sometimes they had to wait for assistance."
Training & Dev
5/10
!
Staff had undergone safeguarding training and we found safeguarding concerns were investigated promptly... records showed they had received training in how to reduce the risk of infection spread."
Management
6/10
✓
Staff felt the home was well led. They told us they liked the registered manager and felt they were a capable and compassionate leader. A staff member told us, "I have never had a boss like [registered manager], they are amazing, they are good listeners, very supportive."
Programmes
6/10
✓
Per 2018 comprehensive inspection: People had the opportunity to engage and participate in a range of different activities arranged by the dedicated activities co-ordinators... music and dance sessions, memory lane activities, colouring therapy, dog therapy."
Points to consider
Enough staff to meet needs but residents sometimes wait because the team gets busy, and familiar agency staff fill rota gaps.
We received mixed feedback from people in relation to staffing levels... staff were often busy which meant sometimes they had to wait... gaps in the rota were filled by agency staff but... only agency staff who were familiar with the home."
Only standard mandatory training like safeguarding and infection control, no specialist courses or funded qualifications.
Staff had undergone safeguarding training... Staff told us they had completed infection prevention and control training... Staff discussed in detail the training they had undergone to support safe medicines practices."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews