Last updated: 10 February 2026
"Staff feel well supported by approachable managers and valued in a strong team, although staffing lacks retention details and supervisions are irregular."
Medicines were well managed and staff received training in administering medicines. Staff understood their responsibilities in safeguarding people.
Staff felt valued and listened to. They were very clear about their roles and told us they worked very well as a team.
There were enough staff on duty to meet people's needs and keep them safe.
Staff received training in a range of topics... plenty of opportunities for training, including undertaking nationally recognised qualifications.
Staff felt very well supported by the registered manager and provider who were approachable and available for support and guidance.
The home had a calendar... detailing the week's planned activities. These included... chair exercises, games, quizzes and singing.
Staffing is adequate but no details on low agency use or good staff retention to make workloads easy.
All but one person thought there were enough staff to meet their needs and keep them safe. Staff consistently told us they thought there were enough staff on duty.
Training covers basics and qualifications but supervisions and appraisals are not regular.
Staff received supervision... although this was not as frequent as stated in the supervision and appraisal policy. Formal staff appraisals had not taken place.
Activities are varied like quizzes and exercises but no dedicated coordinator or specialist programmes.
The home had a calendar on the dining room wall detailing the week's planned activities. These included for example, chair exercises, games, quizzes and singing.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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