Working at Oak Mount Care Home

Staffing is adequate but no details on low agency use or good staff retention to make workloads easy.

All but one person thought there were enough staff to meet their needs and keep them safe. Staff consistently told us they thought there were enough staff on duty.

Training covers basics and qualifications but supervisions and appraisals are not regular.

Staff received supervision... although this was not as frequent as stated in the supervision and appraisal policy. Formal staff appraisals had not taken place.

Activities are varied like quizzes and exercises but no dedicated coordinator or specialist programmes.

The home had a calendar on the dining room wall detailing the week's planned activities. These included for example, chair exercises, games, quizzes and singing.