Last updated: 10 February 2026
"A supportive manager fosters a calm happy culture with strong safety and varied activities, although agency staff use and standard training are drawbacks."
2021 targeted inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed. Per 2018: Staff knowledgeable about safeguarding, safe medicines management with errors investigated and addressed.
Per 2018 comprehensive inspection: Staff told us they were actively involved in the development of the service... the manager was very supportive. There was a calm, peaceful and happy atmosphere within the home.
Per 2018 comprehensive inspection: There were sufficient numbers of staff... Most people told us there were enough staff. Another said, 'They have put a few more staff on but they do use agency'.
Per 2018 comprehensive inspection: Staff had attended a variety of training to keep their skills up to date and were supported with regular supervision.
Per 2018 comprehensive inspection: People and their relatives knew the manager and were able to see them when required. Staff told us the manager was very supportive, 'He comes round every morning to say hello and check everyone is alright'.
Per 2018 comprehensive inspection: The provider employed a full time activities coordinator... There was a variety of activities on offer... specialist music therapists who visited people on an individual and group basis.
Staffing levels are adequate but they use agency workers sometimes to cover shifts.
Another said, 'They have put a few more staff on but they do use agency'.
Only standard training and regular supervisions with no specialist courses or funded qualifications.
Staff had attended a variety of training to keep their skills up to date and were supported with regular supervision.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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