Last updated: 9 February 2026
"Staff feel valued with great teamwork and approachable management, but basic activities without a full programme and limited training need improvement."
Risks to people were safely managed. Medicines were managed safely. Systems were in place to ensure people were protected from the risk of abuse and poor care.
Staff told us they felt valued and respected and proud to work at Oak Lodge. Staff told us morale and teamwork were good. One staff member said, 'Communication is so important. We are all on the same page.'
Safe staffing levels were maintained. We observed people received timely and relaxed support from an experienced and consistent staff team.
We looked at 3 staff files in relation to recruitment, induction, and supervision. We also looked at [...] training records.
Feedback about the registered manager was universally complimentary. Staff said they were approachable and kind. A health care professional said, '[Name of registered manager] is open and honest and listens and gives feedback. There is always an open door.'
People were actively involved in the local community, including accessing local facilities and running their own allotment.
Basic activities like an allotment and local outings, no sign of a full programme or activities coordinator to make the job more varied.
People were actively involved in the local community, including accessing local facilities and running their own allotment.
Only standard induction and basic training mentioned, no specialist courses or extra development opportunities.
We looked at 3 staff files in relation to recruitment, induction, and supervision.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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