Working at Oak Lodge

Any accidents or incidents were analysed monthly for patterns. There was evidence to show that lessons were learned with actions taken to reduce the likelihood of reoccurrence.

Staff were passionate about working with people and told us they, 'Loved their jobs.' One staff member told us, 'It's a real privilege to be here in their home.'

Staff had received more specific training in positive behaviour support, epilepsy and autism to meet specific needs of people.

Staff told us, 'They are lovely and approachable', 'They support me in my personal as well as professional life' and, 'They are a role model and care so much about people.'