Working at Oak Lodge
Lordsleaze Lane, Chard, TA20 2HN
Operated by Harbour Healthcare Ltd
47 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff are cheerful with strong safety and good training, but no permanent manager and limited activities hold it back."
Safety & Risk
8/10
✓
Staff had undertaken training in abuse and knew how to recognise and report concerns. Risks to people were assessed and well managed.
Staff Culture
6/10
✓
Staff were happy in their roles which helped to provide a comfortable and relaxed atmosphere. One person told us, 'The staff are a cheerful lot.'
Staffing Levels
6/10
✓
There were adequate numbers of staff to safely support people. We observed that people received the support they needed when they required it.
Training & Dev
6/10
✓
Staff had access to training according to their role. During the pandemic most training had been on-line, but the home was starting to have face to face training again.
Management
3/10
✕
There was not a registered manager in post. There was an acting manager who had applied to the Care Quality Commission to be registered.
Programmes
4/10
!
People could take part in a weekly activity programme. Although there was a weekly activity programme there appeared to be limited social stimulation for people who preferred to stay in their rooms.
Points to consider
No permanent manager in place, just an acting one who has applied to register.
At the time of our inspection there was not a registered manager in post. There was an acting manager who had applied to the Care Quality Commission to be registered.
Only a basic weekly activities programme with limited options, especially for people staying in their rooms.
Although there was a weekly activity programme there appeared to be limited social stimulation for people who preferred to stay in their rooms.
Staffing is adequate but nothing special, with no details on staff staying long-term or low use of agency workers.
There were adequate numbers of staff to safely support people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews