Last updated: 9 February 2026
"Staff well supported by robust management and positive culture with strong safety practices, but staff retention and specialist training are lacking."
Staff knowledgeable about safeguarding, confident manager would deal with concerns; detailed individualised risk assessments; robust processes to learn from events via meetings, supervisions, handovers.
The staff culture at the service was positive; staff were well supported with regular supervision and meetings; one staff member detailed a very positive debriefing.
People were supported by safe numbers of staff who knew them well and had received appropriate training for their roles.
Per 2018 comprehensive inspection: Newly appointed staff undertook the Care Certificate; staff received regular supervision sessions bi-monthly and had an annual appraisal.
The registered manager and deputy manager undertook robust auditing processes with any actions required clearly identified; staff were well supported with regular supervision and meetings.
Per 2018 comprehensive inspection: People supported to attend college for life skills, work experience, gym several times a week, themed Greek evening, choir performances.
Staff numbers are sufficient for safe care, but no details on good staff retention or low agency use to keep workloads easy.
The provider ensured there were sufficient numbers of suitable staff.
Training includes standard induction and regular supervisions, but no specialist courses or funded qualifications for career growth.
Per 2018 comprehensive inspection: Newly appointed staff undertook the Care Certificate... regular supervision sessions bi-monthly.
Job involves supporting varied individual activities like college and gym visits, but no dedicated coordinator or innovative programmes mentioned.
Per 2018 comprehensive inspection: People supported to develop... hobbies, paid and voluntary work and access to education programmes... gym... themed Greek evening.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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