Working at Oak House
36 Oak Street, Dudley, DY2 9LJ
Operated by Just Us Care Limited
4 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Strong infection prevention and specialist training with regular supervision, but managers' checks missed issues like faulty fire doors."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... accessing testing... infection prevention and control policy was up to date. Per 2021 IPC inspection.
Staff Culture
6/10
✓
Staff were encouraged to give their views regularly during staff meetings. A staff member said, 'I feel very valued'. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
There are adequate staff I think... enough staff to meet people's needs. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Specialist training was offered to meet the individual needs of the people living at the service. This included, autism awareness and epilepsy... staff received regular supervision. Per 2019 comprehensive inspection.
Management
4/10
!
Quality assurance systems had not always been enough to alert the provider and registered manager that there had been shortfalls in service delivery. Per 2019 comprehensive inspection.
Programmes
5/10
!
One staff member had a keen interest in arranging and overseeing activities... baked cakes, did art and craft... going into the community to shop, eat out and attending a social club. Per 2019 comprehensive inspection.
Points to consider
Managers checks and audits missed issues like a faulty fire door and missing staff health form.
several issues identified during the inspection had not been picked up by managerial observations or by in-house audits... fire door not shutting correctly... one staff member had not completed a health declaration. Per 2019 comprehensive inspection.
Staffing is adequate but uses overtime and managers covering shifts for sickness and leave.
contingency plans they had in place to cover staff sickness and leave. This included staff working overtime and managers stepping in to cover shifts. Per 2019 comprehensive inspection.
No dedicated activities person so role involves basic crafts, baking and outings arranged by one interested staff member.
One staff member had a keen interest in arranging and overseeing activities... baked cakes, did art and craft... going into the community to shop. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews