Working at Oak House
10A Victoria Road, Diss, IP22 4HE
Operated by Partnerships in Care Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive management and positive team culture, but basic activities and standard training make the job mostly routine personal care."
Safety & Risk
6/10
✓
Safeguarding training and processes in place, risks assessed appropriately, medication managed safely but some recording discrepancies noted
Staff Culture
8/10
✓
Staff positive about management; 'The manager has glued the team together.' 'The management team are very supportive.' Culture changed since manager started
Staffing Levels
6/10
✓
Safe – Good; Safe and effective staffing Score: 3
Training & Dev
6/10
✓
Staff received safeguarding training, trained in de-escalation techniques, medication training with regular competency assessments
Management
8/10
✓
Registered manager proactive in delivering high quality care, approachable, listens to staff; 'The manager has glued the team together.'
Programmes
4/10
!
Themed nights each week, garden vegetable patch and greenhouse where people grow pumpkins and tomatoes
Points to consider
Basic activities like themed nights and a vegetable patch, no coordinator or varied programme, so the job is mostly routine personal care.
Themed nights were in place each week for people to enjoy and the garden had a vegetable patch and greenhouse where people were able to choose what they wanted to grow.
Only standard training like safeguarding and medication, no funded qualifications or career development mentioned.
Staff received safeguarding training... trained in de-escalation techniques. Staff received medication training and had regular competency assessments.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews