Last updated: 10 February 2026
"Supportive managers, happy staff and good training, but unclear staff retention and activities lacking specialist programmes."
Incidents were recorded within 24 hours and reviewed promptly... Staff had completed safeguarding training and understood how to identify and report concerns
Staff told us they were happy working for the provider and felt well supported in their roles. The service had a designated wellbeing champion
Staffing levels met people’s needs safely, with 5 staff during the day and one waking night staff supported by one sleep-in at night
Additional training included learning disability and autism awareness... Staff were trained in Positive Behaviour Support (PBS)... Supervisions were carried out every 6 to 8 weeks
The registered manager and deputy manager were visible, approachable, and effective in guiding the team. Staff told us they felt well supported
People also had access to a wide range of meaningful activities tailored to their interests, including community outings, arts and crafts, baking
Staff numbers are enough for safe care, but no word on staff staying long-term or using agency workers to fill gaps
Staffing levels met people’s needs safely, with 5 staff during the day and one waking night staff supported by one sleep-in at night
Activities like outings, crafts and baking add some variety, but no specialist programmes or coordinator to enrich the daily role
People also had access to a wide range of meaningful activities tailored to their interests, including community outings, arts and crafts, baking
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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