Working at Oak Field
21 Oakfield Road, West Croydon, CR0 2UD
Operated by Care Expertise Group Limited
7 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive managers, happy staff and good training, but unclear staff retention and activities lacking specialist programmes."
Safety & Risk
7/10
✓
Incidents were recorded within 24 hours and reviewed promptly... Staff had completed safeguarding training and understood how to identify and report concerns
Staff Culture
7/10
✓
Staff told us they were happy working for the provider and felt well supported in their roles. The service had a designated wellbeing champion
Staffing Levels
6/10
✓
Staffing levels met people’s needs safely, with 5 staff during the day and one waking night staff supported by one sleep-in at night
Training & Dev
7/10
✓
Additional training included learning disability and autism awareness... Staff were trained in Positive Behaviour Support (PBS)... Supervisions were carried out every 6 to 8 weeks
Management
7/10
✓
The registered manager and deputy manager were visible, approachable, and effective in guiding the team. Staff told us they felt well supported
Programmes
6/10
✓
People also had access to a wide range of meaningful activities tailored to their interests, including community outings, arts and crafts, baking
Points to consider
Staff numbers are enough for safe care, but no word on staff staying long-term or using agency workers to fill gaps
Staffing levels met people’s needs safely, with 5 staff during the day and one waking night staff supported by one sleep-in at night
Activities like outings, crafts and baking add some variety, but no specialist programmes or coordinator to enrich the daily role
People also had access to a wide range of meaningful activities tailored to their interests, including community outings, arts and crafts, baking
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews