Working at Oak Bank Residential Home
31 South Road, Weston Super Mare, BS23 2HD
Operated by Oak Bank Residential Home Limited
9 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive management and positive staff culture with strong safety practices, although staffing is just alright and shortfalls from sickness are covered."
Safety & Risk
8/10
✓
2021: Assured on infection prevention, PPE use, testing, social distancing; per 2018: medicines managed safely, good safeguarding and risk assessments.
Staff Culture
7/10
✓
Per 2018: 'Staff enjoyed working at the service and felt fully supported'; 'I don't actually feel I am coming to work I enjoy it so much here.'
Staffing Levels
6/10
✓
Per 2018: 'Sufficient staff numbers kept people safe and met their individual needs'; staff said '(Staffing) is alright, to be honest' and covered sickness shortfalls.
Training & Dev
6/10
✓
Per 2018: 'Staff received training which equipped them for their role' including challenging behaviour and end of life care, with regular supervision.
Management
7/10
✓
Per 2018: 'The (registered manager) is excellent. You can talk to her about anything' and staff felt fully supported; 2021: staff felt well supported by the registered manager.
Programmes
6/10
✓
Per 2018: People went shopping, theatre, walking group, made pizza, attended college and work experience; activities discussed in meetings.
Points to consider
Staffing levels are sufficient but staff say it's just alright and they cover shortfalls from sickness.
Staff told us, '(Staffing) is alright, to be honest... They said they always managed to cover any staffing shortfalls, which had occurred due to sickness.' Per 2018
Training covers basics and some specialist topics like challenging behaviour but no funded qualifications or career paths.
Training included aspects of health and safety, and subjects relevant to people's individual needs, such as challenging behaviour, communication, end of life care and learning disability. Per 2018
Varied activities like outings and cooking but no dedicated coordinator so staff fit them around other duties.
There are always staff rota'd to provide activities. The rota is well organised. Per 2018
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews