Working at Oadby
103 Foxhunter Drive, Leicester, LE2 5FE
Operated by Heathcotes Care Limited
8 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported with effective safeguarding and good training, but agency staffing and basic activities hold it back."
Safety & Risk
8/10
✓
The service had effective safeguarding systems in place. Staff had a good understanding of what to do to make sure people were protected from harm. Staff were confident the registered manager would take action to keep people safe if they raised any concerns.
Staff Culture
7/10
✓
Staff told us they felt supported in their roles and able to share their views and contribute to decisions about people's care and support.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. The provider had recruited to staffing vacancies and taken action to ensure assessed staffing levels were maintained. This included using agency staff to provide cover where necessary.
Training & Dev
7/10
✓
The provider and registered manager had developed training in autism awareness to improve staff understanding and skills. Staff completed assessments to demonstrate their understanding of training courses. Staff said they received good training, which gave them the skills they needed to do their job.
Management
7/10
✓
Staff told us they felt supported in their role and could approach senior staff and the registered manager for advice and guidance. One staff member said, '[name of registered manager] is very supportive, gives us clear information and advice when we need it. Communication has really improved which helps.'
Programmes
5/10
!
The environment had been adapted to meet the needs of the people including a sensory room and sensory garden area. People were encouraged to access the community and undertake person centred activities.
Points to consider
Staffing is adequate but nothing special, with some agency workers covering shifts.
This included using agency staff to provide cover where necessary.
Only basic sensory room, garden, and community outings mentioned, no activities coordinator or structured programme to vary the role.
The environment had been adapted to meet the needs of the people including a sensory room and sensory garden area.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews