Working at Nutten Stoven Residential Home
81 Boston Road, Holbeach, PE12 8AA
Operated by Nutten Stoven Residential Home
30 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff receive good training and feel positive about the manager, but unsafe medicines management and poor staff recruitment checks were major concerns."
Safety & Risk
4/10
!
Medicines had not been safely managed... One person had not had one of their medicines recorded as administered for two weeks. This had not been identified as a concern. In addition, the stock count did not correspond with the count of medicines in stock.
Staff Culture
6/10
✓
Staff were positive about the registered manager and felt that they had the skills needed to manage the home. Staff had regular team meetings to be updated on changes to the home. They were able to raise any concerns.
Staffing Levels
5/10
!
There were enough staff to meet people's needs safely. However, the registered manager had not always gathered a full work history from people. In addition, they had not always contacted the last health and social care employer for a reference.
Training & Dev
6/10
✓
Staff received an induction when they first started... The registered manager had systems in place to monitor ongoing staff training... Staff had regular supervision meetings with the registered manager.
Management
4/10
!
The registered manager had failed to follow the legal requirements relating to the safe recruitment of staff. The registered manager had failed to ensure the electronic medicines system was implemented safely.
Programmes
5/10
!
The provider had employed staff to provide activities to people 3 days a week. People were supported to take part in arts and craft sessions as well as having individual sessions with the activities coordinator for conversations or pampering.
Points to consider
Medication records had mistakes so one person missed their meds for two weeks and stock counts did not match up.
One person had not had one of their medicines recorded as administered for two weeks. This had not been identified as a concern. In addition, the stock count did not correspond with the count of medicines in stock on the electronic system.
New staff hires were missing full work history checks and references from their last care job.
The registered manager had not always gathered a full work history from people. In addition, they had not always contacted the last health and social care employer for a reference.
Managers' quality checks missed big issues like medication errors and poor staff hiring checks.
Systems were in place to monitor the quality and safety of the care provided. While they had driven improvements from the last inspection, they had failed to identify the concerns with medicines and references.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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